top of page

Terms of Sales

In accordance with article L 3342-1 of the Public Health Code which stipulates that the sale of alcohol to minors under the age of eighteen  (18) years is prohibited, the buyer agrees, by completing the order form, to be eighteen (18) years old on the date of the order, or the legal age to consume alcohol in the his country or in that of receipt of the order.

legal information

Alcohol abuse is dangerous for health. Know how to consume and appreciate it in moderation.

Terms of Sales

Preamble

Any order of a product on our site supposes the adhesion of the purchaser to the following general conditions of sale.

The buyer cannot validate an order on the site without declaring that he has read these general conditions of sale when establishing the order form. The "click" on the box declaring knowledge of the general conditions of sale has the value of an electronic signature and is equivalent in the contract between buyer and seller to a handwritten signature. The order will be confirmed by e-mail to the address provided by the buyer on the order form. Some orders (large quantities, high amounts) may be subject to verification. The merchant reserves the right to request supporting documents before shipping the products of the order.

Forming the contract

Orders placed on the website engage the customer upon receipt by our customer service of the order and its payment. In the event of cash on delivery, orders placed on the server commit the customer upon receipt by our customer service department of the order.

Availablity

The offers presented by the website are only valid within the limits of available stocks. The order will be shipped within a maximum of 30 days from the day of the order.

Price

The prices are indicated in Euros and are only valid on the date the order form is sent by the buyer. The prices indicated are exclusive of delivery costs, which are indicated before the validation of the order. If a product was unavailable at the time of the order because of our suppliers, the customer would be notified as soon as possible with the possibility of canceling his order and obtaining a refund of the amount paid corresponding to the unavailable product or a replacement by a equivalent product.

Payment method

The following payment methods are offered to the buyer during the validation of his order: credit card, check and bank transfer. The trader reserves the right to suspend and cancel an order in the event of refusal of payment by the banking organizations or in the event of non-payment.

Delivery

The merchant undertakes to make every effort to deliver the order as soon as possible, upon receipt of the order form. The delivery times indicated on the order form are given for information only and any delays do not give the buyer the right to cancel the sale, refuse the goods or claim any compensation. Any claim for non-conformity or missing must be sent within 7 days of the date of receipt of the order by the buyer. The trader is released from his obligation to deliver in all fortuitous cases or force majeure. As an indication, total or partial strikes, floods, fires are cases of force majeure. The transfer of ownership of the products delivered or to be delivered is suspended until full payment of the price by the customer, without affecting the transfer of risks. We ship our goods only in Metropolitan France.

Warranties

In accordance with article 4 of decree n°78-464 of March 24, 1978, the buyer benefits from a legal guarantee against hidden defects of the product sold. The buyer has a period of 30 days from the day of delivery of the order to return a defective product for exchange at his own expense. In order for this request to be processed as soon as possible, any return must be notified in advance to customer service by sending an email to the merchant whose address is on the "contact" page of the said site. A return number to be mentioned visibly on the package and the shipping methods will then be communicated to the buyer by e-mail. In addition to these guarantees, the merchant does not provide any other guarantee.

Right to retract

Under the conditions provided for by articles L121-20 and following of the consumer code, the consumer has a period of 14 working days to return, at his expense, the products that do not suit him. This period runs from the day of receipt of the order. If this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day. This right of withdrawal is exercised without penalty, with the exception of return costs which remain the responsibility of the consumer.

All returns must first be reported to SCEV CHAMPAGNE GONDE ROUSSEAUX Customer Service by making a request directly on the site by logging into your customer area or by using the form available here: https://champagne-gonde- rousseaux.fr/hamon.php  A return number will then be assigned to the product. Any product to be exchanged or refunded must be reported within 14 days to SCEV CHAMPAGNE GONDE ROUSSEAUX, 47 rue des Ailettes - 51500 Taissy. Only products returned in their entirety and in their original packaging complete, intact and in perfect condition for resale will be accepted for return. Damaged products, or whose original packaging has been damaged, will not be refunded or exchanged. of the order.  

Computing and Freedom

In accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right by sending us a letter to the address on the contact page of the site. You may receive offers from other companies through us. If you do not wish this, all you have to do is send an email to the address on the contact page of the site and mark "unsubscribe" in the "subject" field of your email. You will no longer receive any offers from the merchant or its partners.

Disputes

Any order placed entails the purchaser's acceptance, without any restriction, of the General Terms and Conditions of Sale. Any dispute relating to the sale will be subject to French law before the competent commercial court.

Protection of minors

In accordance with article L 3342-1 of the Public Health Code which stipulates that the sale of alcohol to minors under sixteen (16) years of age is prohibited, the buyer undertakes, by completing the order form , to be sixteen (16) years old on the date of the order, or the legal age to consume alcohol in his country or in that of receipt of the order.

 

 

WITHDRAWAL FORM
Please complete and return this form only if you wish to exercise your  right to retract.
This form, duly completed, must be returned within a maximum period of 14 days from the  delivery of the products,- either by mail to the following address: SCEV CHAMPAGNE GONDE ROUSSEAUX, 47 rue des Ailettes - 51500 Taissy- or by e-mail to the following address: champagne.gr@gmail.com- or you can fill in directly the withdrawal form available in your space  customer on our website www.champagne-gonde-rousseaux.fr Retraction section.


1.  Delivery concerned


NAME :
FIRST NAME :
ADDRESS :
ORDER NUMBER :
DELIVERY DATE :


2.  Object of the right of withdrawal


I, the undersigned, declare to exercise my right of withdrawal, in accordance with articles L.121.23 to  L.121.26 of the Consumer Code and according to Law No. 2014-344 of March 17, 2014 (known as the "Hamon Law"),  for the following items (columns 1 and 2 of the table) of the aforementioned order and for the  quantities (column 3 of the table) below:


1.Codes          2.Items           3.Quantities  

 

 


date:

Signature:

bottom of page